About PCM

Polskie Centrum Marketingowe has been providing BPO services since 1994. We specialize in direct and relationship marketing.

We have extensive knowledge and experience in implementing innovative projects. PCM’s services are aimed at attracting new customers as well as retaining the existing ones. PCM offers marketing databases, customer segmentation, telemarketing services, outsourcing of customer service, loyalty programs, direct mail, e-mail marketing and fax-mailings.

We use advanced systems such as CRM, Worflow, Workforce, IVR, Softdial Contact Center (SCC). In addition, we have innovative equipment and machinery for personalization, laminating, packaging and enveloping.

We initiated the "Friends of the Customer" project.