Services

Our call centers offer comprehensive and effective telemarketing services. We have the greatest potential on the Polish market for call center services. 600 fully equipped telemarketing positions in the three branches allow us to perform 200 000 calls a day. Telemarketing is one of the most effective ways to reach potential customers.

Telemarketing is the only communication tool that provides an opportunity to talk to a recipient and obtain immediate feedback. Telemarketing is also the only channel of promotion and advertising, which allows for the full personalization of the message according to the needs of a particular caller.

The scope of services provided by the telemarketing are:


* Updating and building databases
* Identifying customers' potential needs and preferences
* Handling incoming calls
* Telemarketing campaigns analyzes
* Pre-test campaigns
* Arranging sales meetings
* Attracting new customers
* Making new sales
* Customer reactivation
* Customers satisfaction surveys
* Support for loyalty programs

The benefits of the outsourcing telemarketing activities:

* Reducing customer service costs
* No need to increasing staff
* Flexible settlement models
* Access to other communication channels such as direct mail, e-mail marketing, fax mailing, SMS
* Efficient communication with customers
* Fast implementation of technologically advanced projects
* Optimization of marketing processes
* Security system ensures high security of data
* Building friendly relationships with clients and partners.
* Multi-lingual Call Center allows you to carry out projects in foreign languages

In order to receive an offer meeting your needs, please complete the on-line query